At http://cold-therapy-for-sports-injuries.trustedstandard.com, also known as Cold Therapy for Sports Injuries (‘the Company’ or ‘we’), your privacy is a top priority. This Privacy Policy details our approach to managing the personal data you provide when using our website, applications, services, and products. We are committed to adhering to various privacy regulations across different jurisdictions, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is designed to cover all aspects of your interaction with our services, including when you:
- Use our applications and services as an authorized user
- Visit any of our websites that display this Privacy Statement
- Engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS
We collect various categories of personal data to provide and improve our services. This includes:
- Account details you create when registering for our services
- Payment information required to process transactions
- Financial records necessary for billing purposes
- Information about your purchases and use of our products
- Mobile device identifiers and other device-specific information
- Location data, where relevant to the service provided
- Feedback you provide through surveys or direct communication
- Social media information if you choose to link your accounts with us
- Details about the products you use or inquire about
We gather this information through various means: user input during account creation or transactions, interactions with our services, and automated technologies such as cookies and tracking tools. In some cases, we may receive data from third parties, but always in accordance with their privacy policies.
Our website uses cookies to enhance your experience, facilitate essential website functions, and enable analytics for continuous improvement. These cookies can be categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role. You have the option to control non-essential cookies via our dedicated Cookie Manager tool.
We maintain your personal data for as long as required by applicable laws or until we have fulfilled the purposes for which it was collected. Once no longer needed, we take steps to delete or anonymize the data in a secure manner.
To safeguard your information, we implement robust organizational and technical measures, including but not limited to encryption of communication and selecting reputable third-party processors who adhere to strict security standards.
We recognize the importance of protecting children’s privacy. Our services are not directed at individuals under 18 years old, and we do not knowingly collect personal data from such children.
As a user, you have rights regarding your personal data. Depending on your jurisdiction, these may include accessing your data, correcting inaccuracies, requesting deletion or restriction of processing, obtaining a copy of your data, objecting to certain types of processing, and the right not to be subject to automated decision-making, among others. To exercise any of these rights, please reach out to our privacy team with clear instructions regarding your request.
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or to comply with legal requirements. Any updates will be posted on our website, and you are encouraged to review the policy regularly for any changes.
For questions, concerns, or to exercise your rights, please contact our privacy team at [email protected] or via postal mail at the address provided on our website. Your privacy and data security are of utmost importance to us.